Electrical Lighting, LLC DBA ELP – Electrical Lighting Professionals, LLC, is a leader in the Lighting and Lighting Controls industry and our Title 24 Marketing Division: Title24lightinginspection.com.
CLEAR USER’S CONSENT:
By using the relevant websites / or by submitting personal data to ELP, LLC / or by clicking “I Accept and Agree,” depending on the website, service, or application you are using, you express your consent and agreement to the processing of your personal data in the manner provided in this Policy. If you do not agree with this policy; please do not use the ELP, LLC, title24lightinginspection.com websites, the ELP, LLC web store or provide ELP, LLC with your personal data, or do not grant your consent otherwise.
PRIVACY IN GENERAL:
At ELP, LLC, we respect your privacy. ELP, LLC will never sell, trade, rent or loan your personal information to any other organization. “Personal information” is information about an identifiable individual, as described in applicable privacy legislation.
We collect, use, and disclose your personal information with your consent or as permitted or required by law. Your consent may be expressed, depending on the circumstances and the sensitivity of the personal information in question. In most cases, your consent to the collection, use and disclosure of personal information by ELP, LLC may be implied by the fact that you have contacted us or purchased our goods or services and voluntarily provided your personal information to us. If you provide personal information about another person to us, we assume you have the consent of that individual to enable us to collect, use or disclose their information and described in this policy.
If you choose to provide your personal information to ELP, LLC we assume that you consent to the collection, use and disclosure of your personal information as outlined in this policy.
You may refuse consent to our collection, use and disclosure of your personal information subject to legal and contractual requirements as well as reasonable notice. If you do not consent, please do not provide us with your personal information. Where applicable, please exercise the opt-in or opt-out options offered to you on our website or in our dealings with you. You may also withdraw your consent to our further collection, use and disclosure of your personal information by contacting our Privacy Officer at: firstname.lastname@example.org or at 1-833-357-1600. Please note that if you withdraw your consent to our use of your personal information, we may no longer be able to provide you with certain items of our professional services.
There are instances where ELP, LLC may collect, use, or disclose your personal information without your consent. For example, we may use or disclose your personal information to comply with a subpoena or court order, under applicable law, or to collect a debt you owe to us.
WHAT PERSONAL INFORMATION IS COLLECTED AND HOW IT IS USED:
We collect personal information directly from you or through our interactions with you or about you. ELP, LLC may ask you to provide your personal information, (including your address, date of birth, telephone number, e-mail address or work affiliation) your credit card or other financial information, or information about your opinions or preferences with respect to participation in events, programs or services offered by ELP, LLC and title24lightinginspection.com from time to time. We also collect personal information like your product preferences, store preferences, and other information when you complete our surveys, enter our contests, or otherwise complete ELP, LLC forms.
Authorized ELP, LLC Members, our agents and service providers may have access to your personal information. We use or disclose your personal information to, as applicable, provide you with products or services, register purchased products and otherwise manage our relationship with you, improve our websites and marketing practices, and to administer our events, programs or other services. We may use your personal information to offer products or services to you, communicate with you regarding the products, services or information at your request, administer our customer databases, process and collect our accounts, send you surveys, catalogues, e-mails, or other notifications of ELP, LLC products, events and offers, invite you to ELP, LLC events, and as otherwise permitted or required by law or for purposes for which you otherwise provide your consent. If you do not wish to receive information from us about our products, services, or events, you may ask us not to contact you for these purposes.
We may disclose the personal information we collect from you in certain circumstances, including:
- where you have expressly or implicitly asked us to disclose your personal information to a third-party for a designated purpose. (for example, to make a payment or to attend an ELP, LLC sponsored event)
- where we reasonably believe a third-party requesting your personal information is your agent.
- if we are required or authorized by law to do so. (for example, if a court issues a subpoena or order)
- as necessary to meet legal, contractual, regulatory, insurance, audit and security requirements or as is otherwise permitted or required by law.
We will retain Your Personal Information for as long as Your Account is active or for as long as needed to provide You with ELP, LLC’s Professional Services. We also retain Your Personal Information for legitimate business purposes and to comply with the law. The precise periods for which We retain Your Personal Information vary depending on the nature of the information or why We need it. We collect and retain indefinitely anonymous or anonymized information, such as website visits, to improve our Professional Services.
We may collect personal information about you when you use our websites. For example, we collect the personal information you tell us about yourself when you complete our online forms, when you request information through the “Contact Us” page of our websites, or when you send us an e-mail. We track usage patterns on our websites on an anonymous basis as most websites do. Each time you visit our websites, our server may record your internet service provider, browser, the date and time of your visit, the pages you visit, the documents downloaded, the searches you performed, and the referring URL you came from. We use this non-personal information to optimize your website experience.
LINKING TO OUR WEBSITES:
You may not establish and / or operate links to this website without the prior written consent of ELP – Electrical Lighting Professionals, LLC. Such consent may be withdrawn; at any time, at ELP – Electrical Lighting Professionals, LLC’s own discretion.
Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS:
If at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
We may also employ “cookies” (a small text file that a website can use to identify your computer) or similar technology that provides additional functionality to our website and helps us analyze website usage more accurately. Cookies allow for a personalized experience when you visit or revisit our sites. Our web server may automatically recognize your registered user’s domain name and e-mail address or recognize you as a return visitor to our sites. ELP, LLC may collect information on what pages you access or view as well as any information you volunteer such as survey information and/or site registrations. Cookies also record session information such as items that you add to your shopping cart and can be used to retain those items in your shopping cart on your next visit. We may also use these cookies to present you with relevant products or advertisements within and beyond the ELP, LLC websites. You can set your web browser to disable cookies but if you do some features of our websites may not function normally.
MINORS CHILDREN UNDER THE AGE OF 13:
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not send us any information about yourself including your name, address, telephone number, or e-mail address. In the event we learn that we have collected personal information from a child under 13 without parental consent, we will delete this information as quickly as possible. If you believe that we may have received information from or about a child under the age of 13 please contact us at: email@example.com or 1-833-357-1600.
MINORS OVER THE AGE OF 13:
We recommend that minors over the age of 13 ask a parent or guardian for permission before sending any information about themselves to anyone, including us, over the Internet.
OUR SECURITY MEASURES FOR PERSONAL INFORMATION:
HOW TO UPDATE OR CHANGE YOUR PERSONAL INFORMATION:
In case you wish to know what personal data we hold about you or you wish to replenish, rectify, anonymize or declare any incomplete, incorrect or outdated personal data, or you wish us to cease processing your personal data for the purposes of sending promotional materials or direct marketing or for the performance of market research or on other compelling legal grounds, you may, as appropriate and in accordance with applicable law, exercise such rights by contacting us through the contact points referred to below. In some cases, especially if you wish us to delete or cease the processing of your personal data, this may also mean that we may not be able to continue to provide the services to you. We encourage you to use available profile management tools for the above purposes as such tools often provide you with direct access to your personal data and allow you to effectively manage it.
Please note that ELP, LLC may need to identify you and to ask for additional information to be able to fulfill your above request. Please also note that applicable law may contain restrictions and other provisions that relate to your above rights.
This section provides additional information for California residents and their rights under the California Consumer Privacy Act. (“CCPA”) We do not collect personal information from California residents who We know are under 16 years of age. We do not sell, as defined in the CCPA, the personal information that We collect. Subject to certain exceptions and restrictions, the CCPA provides California consumers the right to request to:
- Know more details about the categories or specific pieces of personal information that We collect. (including how We use and disclose this information)
- Delete personal information.
- Opt out of any “sales” that may be occurring.
Please note that for any of these requests, we will need to verify Your identity prior to fulfilling Your request in order to protect Your privacy and security. Also, please be advised that We need certain types of information in order to provide Our services. We will not discriminate against You should You choose to exercise Your options under the CCPA.
California residents may make a request pursuant to their rights under the CCPA by contacting us at: firstname.lastname@example.org We will verify Your request using the information associated with Your account, including email address. Government identification may be required. Residents can also designate an authorized agent to exercise these rights on their behalf by providing Us documentation sufficiently demonstrating that You have granted that authorized agent those rights.
THE CONTROLLER OF YOUR PERSONAL DATA AND CONTACT DETAILS:
Privacy Officer at: email@example.com or by telephone at 1-833-357-1600. In the event of changes or opt-out requests, ELP, LLC may retain the personal information necessary for record-keeping in connection with your past transactions as well as any product registrations or warranties.
QUESTIONS OR COMMENTS:
ELP – Electrical Lighting Professionals, LLC.
Return and Refund Policy:
RIGHT OF CANCELLATION:
If ELP – Electrical Lighting Professionals, LLC’s customers, choose to cancel their Professional Services order, prior to the commencing of Professional Services, (Lighting Control Design, Lighting Control Start Up and Title 24 Acceptance Testing) credit is solely at the discretion of ELP – Electrical Lighting Professionals, LLC and reserves the right to offer refund, discounts, or other considerations in select circumstances at its sole discretion. Please note: each circumstance is unique and election to make such an offer in one instance, does not create the obligation to do so, in another.
EXCEPTION TO THE RIGHT OF CANCELATION:
ELP – Electrical Lighting Professionals, LLC’s customers, may not cancel their Professionals Services once both parties agree, confirm and schedule ELP, LLC’s onsite professional services, no credit or refund will be issued. Once ELP, LLC commences Professional Services; (Lighting Control Design, Lighting Control Start Up and Title 24 Acceptance Testing) no credit will be issued.
REFUND OR CREDIT, WILL NOT BE PROVIDED FOR ANY PARTIAL OR COMPLETED ELP – Electrical Lighting Professionals, LLC’s Professional Service, (Lighting Control Design, Lighting Control Start Up and Title 24 Acceptance Testing) no credit or refund will be issued.
Prices for Professional Services offered, may change at any time.
ELP- Electrical Lighting Professionals, LLC reserves the right to offer refund, discounts, or other considerations in select circumstances, at its sole discretion. Please note: each circumstance is unique and election to make such an offer, in one instance, does not create the obligation to do so in another.
ELP – Electrical Lighting Professionals, LLC’s Professional Services, (Lighting Control Start Up, Lighting Control Design and Title 24 Acceptance Testing) are only available within the United States of America.
Thank you for taking the time to review this important information concerning our Return and Refund Policy. This Return and Refund Policy is effective on October 9, 2019 and may be revised from time to time.